Customers and Case Studies

Over the last 10 years, we've worked for hundreds of organisations in the public, private and voluntary sectors:

  • Private: AstraZeneca, Royal Bank of Scotland, Britannia Building Society, Capita, John Lewis, Shell, Pinsent Mason, Cap Gemini Ernst & Young, Eurostar, Unilever, BOC, ICI, AXA-PPP Healthcare, Abbey National, Prudential, Cable & Wireless
  • Public: Crown Prosecution Service, Foreign & Commonwealth Office, Nottingham City Council, Office of Fair Trading, Buckinghamshire Fire & Rescue Service, Milton Keynes Primary Care Trust, Department of Work and Pensions, HM Treasury, Surrey County Council, Open University, BBC, Derbyshire NHS Trust, Thames Valley Police


Below are a collection of recent cases. Note names and company information have been protected to reflect the often sensitive and confidential nature of our work.

Planning - 3 HR Consultancy cases: a Diversity review for a fire and rescue service; an Equal Opportunities and anti-harassment case for an international manufacturing authority; and a Dignity at Work case for a local authority.

Prevention - 2 Learning and Development cases: a multi-national manufacturer and a charity.

Resolution - 3 Investigation cases: a call centre, an investment company and a UK government department; 
and 3 successful Mediation cases: a fire and rescue service, a financial services organisation and a multi-national production company.

For mediation-specific case studies, choose The Business Case or Post Grievance Mediation.

To discuss further, call us free on 0800 6125 110, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or download our brochure.

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