Testimonials

At People Resolutions, we pride ourselves on ensuring that our clients receive the highest levels of service.  Here is what a few of them think about us:

"The service from start to finish is efficient and effective. Every case referred is dealt with as if its their most important case and the feeling of personal service is second to none. Advice and guidance is given at every stage and the feeling that nothing is too much trouble always prevails. Would 100% recommend to others, regardless on the level of seriousness of the case."

Rachel Wiggins, People Advisor at Sue Ryder Care

"This was my, and the organisation’s, first experience of using an external mediator in an attempt to resolve a complaint which had been on going for 2 1/2 years.

The mediator was great .... we could not have reached any resolution without the mediator.  I would certainly use the process and the individual again within our organisation and recommend it to my peers too."

Cheryl Etches, Director of Nursing and Midwifery at Royal Wolverhampton Hospitals NHS Trust

 
"People Resolutions assisted Surrey County Council in difficult, highly complex and sensitive issues, during March to September 2011. They provided highly pro-active, agile, flexible, responsive and effective support, which was needed in a very fast moving situation. The communication channel was always open, fast and nothing was ever too problematic. In our broad and varied experiences of commissioning this type of service, we can say with confidence, that People Resolutions are an exemplary, best in class operator. From initiation to close they have been excellent, and we would not hesitate to use them again."

Matthew Baker, Deputy HR Director, Surrey County Council

"We have used the services of People Resolutions on several occasions during the last two years to conduct independent investigations into employee grievances in order to provide GSK hearing managers with evidence from which they can draw their conclusions and reach a decision.  

In each case we have been pleased with the speed of response from the case management team, from initial enquiry through to the completion of the investigation.  We have also appreciated the highly professional and sensitive way in which the consultants interview the parties concerned.  The investigation reports are always very comprehensive and of high quality."

Employee Relations Team, GlaxoSmithKline

"Excellent support given for designing and delivering our Equality & Diversity train the trainers’ course.  Facilitator was excellent, knowledgeable and very supportive."

Lisa Cooper, Director of Quality & Governance, Wirral Community NHS Trust