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The HR Professional’s Guide to Mediation – 15th July 2010

With mediation becoming an increasingly popular, Government-endorsed and highly effective ADR (Alternative Dispute Resolution) tool, we hosted a half-day workshop for HR managers to get to grips with using mediation in their organisation.

During the session, our Head of Practice, Linda Hoskinson, gave attendees a better understanding of what mediation is, when and how to use it (or not to use it!).  Our experienced mediator and mediation trainer, Katherine Stoessel, then explained the process of mediation before illustrating the skills involved by leading a live example of mediation.

During the course of a 30-minute acted role-play, Katherine demonstrated how mediation would work within a bullying and harassment situation, and how her experience as a professional mediator was able to produce a positive outcome. Delegates were left with a new appreciation of the psychological component of mediation and had their questions answered on the practicalities from an HR/line/commissioning manager perspective.

Click here to view the slides from the webinar.

Take a look at our event timetable for information on upcoming events in 2010.

Making In-House Mediation Work for You

With workplace mediation being a hot topic this summer, People Resolutions kicked off a season of mediation events with the “Making In-House Mediation Work for You” Webinar.

The webinar, broadcast on 15th June, discussed the role of in-house mediation as part of an overall conflict management solution, how the schemes can help, plus how to embed this type of scheme successfully within an organisation.  Speakers included Linda Hoskinson (Director, Head of Practice for People Resolutions) and Jenny Whitesmith (Learning and Development Consultant).

With record attendance, this webinar created some great discussion over the uses of mediation in general, plus in-house solutions in particular and how to set them up.

Click here to view the slides from the webinar.

To follow-up this initial webinar, we also have a seminar on the 15th July titled “The HR Professionals Guide to Mediation”.

To give awareness and guidance on the Fit for Work scheme and what it means for employers, we hosted a free webinar for the HR community through our online arm, HubCap Digital. We drafted in some of the top experts in the field to present: Gail Kovacs, Linda Fletcher and Linda Hoskinson, who all have extensive backgrounds in this area and offered their insight to our listeners.

Within the themes covered, a useful question for everyone was raised: “What are the immediate things every employer can do now to align with the new scheme?” Some of the suggestions put forward:

• Educate line managers on the scheme
• Conduct an Absence Audit to identify hotspots of absence and importantly tackle their causes
• Update company policies in line with the new scheme
• Raise awareness of the relevant parts of the scheme to employees
• Seek advice from GPs, Occupational Health and legal services

Counting the Cost of Conflict – 4th March 2010

A free full-day seminar hosted by People Resolutions in partnership with Human Potential Accounting, featuring expert speakers in conflict prevention and management:

• Exploring the types of conflict that can arise in an organisation, the available methods to resolve them and the dangers of not doing so
• Methods of preventing conflict in an organisation and the business case
• How to recognise areas of conflict risk within your organisation that have a direct bottom-line cost to the business, and measuring them and understanding what aspects of the working environment are allowing damaging behaviour to occur

Speakers: Linda Hoskinson, CEAP - Director, People Resolutions; Alison Twist - Experienced Investigator, People Resolutions; Lindsay Soulsby - Director, Human Potential Accounting; Ewan Malcolm - Specialist Mediator and Trainer, People Resolutions; Jiten Patel - Conflict Specialist, People Resolutions; Katherine Stoessel - Specialist Mediator and Trainer, People Resolutions; and Helen Ross - Occupational Psychologist and Researcher, Human Potential Accounting.

Equality & Diversity - 24th November 2009

Seminar covering broad perspectives on existing E&D requirements and the impact of the new Equality Bill within private and public sector workplaces. Covered topics included:

• External and internal drivers for equality
• Culture changes within organisations
• The scope of Equality and Diversity within an organisation and what happens if you ignore it

Speakers: Andrew Ades MBE, Jiten Patel and Siobhan Atkin.